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A contact/sub-account grants another email account controlled access to your client account....
How do I add funds or credit to my client account?In order to add funds to your account, an Add Funds invoice will have be generated and when...
How do I upgrade my subscription?To upgrade your subscription, log in to your client account by clicking this link -...
How do I view the credit in my client account?Login to your client area. Once logged in, find Available Credit on the dashboard. You will be...
How do I view, print or download my invoices?Login to your client area. Once logged in, click on Billing -> My invoices on the client area...
How long will it take to get my Invotide store online?We can have your Invotide Store online setup the same day you submit your order. Your online...
How to access your online store admin panelTo access your online store admin panel, follow the steps below.STEP 1Visit...
How to setup a Custom DomainBy default, your primary domain looks like examplestore.invotide.com. If you want a custom URL...
How to subscribe for InvotideThere are actually different ways of placing your order, but the steps below highlights just...
How to use a promo couponFrom time to time, we offer discounts coupon codes which you may use to enjoy discounts on your...
I didn't get my welcome email or have since lost it how can I have it resent?If you are unable to trace your welcome email in your inbox, please send an email to...
I have paid for all the invoices that were due on my account. Why is my account or service still suspended?If your Invotide online store is suspended as a result of late payment, we may not know that you...